The newsletter for CX professionals wanting to stay ahead of the digital CX game.
In this newsletter you'll continuously get insights that support you in developing your digital customer experience. We like to see it as a place where customer experience meets tech.
Digital business summer reading in Fast Forward #27
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Online session: How MQ Marqet work with digital channels to support their rapid growth
Mattias Liljenberg, E-commerce Director at MQ Marqet share how they managed to support a growth of 46%, crossing the 1 billion SEK revenue milestone.
MQ Marqet use strong service offering and digital experimentationto boost customer experience
Read the interview with Ingvar Larsson, CEO at fashion retailer MQ Marqet. Their digital business, including our e-commerce store and external marketplaces, are growing fast and drive today 20% of their revenue so it has a significant impact for them.
How MQ Marqet improved their CX and expanded their market reach with Occtoo
With Occtoo's Experience Data Platform the digital team now have instant access to all of their Experience data (Product data, customer data, transactional data etc.) from backend systems.
Want to be featured or contribute with insights?
If you have a good story or insights that you think would be valuable to CX professionals please reach out to veronica.lundberg@occtoo.com
