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The newsletter for CX professionals wanting to stay ahead of the digital CX game.

In this newsletter you'll continuously get insights that support you in developing your digital customer experience. We like to see it as a place where customer experience meets tech.

Insights to enhance your digital customer experience – Fast Forward #35

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#1 E-commerce is dead, long live E-commerce

LinkedIn Live series. In this first episode, Tom and Jimmy discuss how retailers can reinvent their e-commerce approach to make it more service and experience based while integrated in the entire customer journey. 

How to make data consumable in frontend experiences – your ultimate hack!

The major problem is not the accumulation of different SaaS offerings but in fact what’s really missing is a data orchestration layer or in simple words, the data unfortunately is getting siloed instead of being consumable and actionable in frontend experiences...

Introducing Sources: How to get data into Occtoo

Join our CX Technologists, Larre Ländin and Markus Rajala, as they dive deep into how Occtoo's no-code studio empowers digital teams to seamlessly unify, connect, and activate data, creating outstanding digital experiences really quickly and all without any coding skills!

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