Digital innovation

Cartier brings digital experiences 4x faster to market

We are doing a lot of creative innovation that requires data. If we had built experiences the traditional way our time to market would be at least 4x slower. Not only are we now faster to market but our costs to build these experiences has lowered dramatically

Thomas Davis, Global Digital Operations Director

Cartier

How Occtoo's Experience Data Platform has enabled Cartier

With Occtoo's Experience Data Platform the digital team at Cartier now have instant access to all types of experience data (Product data, customer data, transactional data etc.) from all backend systems.

Operate more independently from their IT department, and instead lean on the agencies that have been brought on by themselves to build digital experiences

Work more autonomously and bring digital initiatives much faster to market too innovate the customer experience at rapid speed

Act on market opportunities quickly and don't need to execute based on plans set 24 months ago but can work agile and proactively in tune with the market

Want to learn more about our Experience Data Platform?

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By using Occtoo's Experience Data Platform it's very easy for us to build new digital solutions to improve the client experience in our boutiques. Projects that previously took us over one year to launch, now take us just a few months

Pierre-Emmanuel Placette, International Head of Retail Solutions Development

Cartier

Digital experiences from Cartier

In-store app empowers sales associates and enhances customer experience

The solution was a mobile app designed specifically for sales associates, enabling them to serve customers anywhere in the store (or remote!), with instant access to the assortment of Cartier's unique creations and stock

App guides customers through the selection of unique engagement rings

All information is updated in real time. The app is available all over the world and localized in terms of language, currency and assortment to provide a more relevant experience for the bride and groom-to-be

Cartier's Cord bar combines digital innovation and in-store service for a unique personalized experience

Cartier wanted to create a personalized experience for new customers, so they created a new point of sale in-store called the Cord bar, and built an app for store assistants to guide the client through their design and selection

From idea to the first MVP it took us 30 days. We would not have been able to launch the app with such short time to market without Occtoo

Justin Boisseranc, Digital Product Manager

Cartier

Ready to see Occtoo Experience Data Platform in action?