Occtoo for Wholesale

Create relevant customer experiences anywhere with APIs and personalisation for B2B

WHAT WE DO

Increase customer engagement using personalization for B2B

Release the power of dynamic relevance models  capabilities adapted for personalization for B2B. Empower marketers to faster & easier enable relevant customer experiences, across any channel, by matching content with customer intents, by using headless data & experience APIs.

EXPLORE BENEFITS

A few things we’re good at for Wholesale

In a B2B context every customer relation has it’s own unique business logic. Furthermore each buying persona has personal preferences on brands, product characteristics & support. By combing your rich transaction & customer data with user behaviroual data, each individual customer relation will be unique and maximized.

RELEVANCE MODELS FOR B2B

Don’t be restricted by limited consumer models, predefined algortihms or overwhelming content needs. Combine your business rules, customer data, insights witn relevance capabilities designed to fit personalization for B2B.

DYNAMIC CUSTOMER SEGMENTATION

Utilise all dimensions in your customer data to make experiences relevant based on location, organisation, department, or buying personas to match content with customer intents in every interaction.

CONTENT PERSONALIZATION

Promote campaigns & expose the guiding content that matters the most to each individual customer to streamline their workday and improve their business.

PRODUCT RECOMMENDATIONS

Don’t just drive sales, drive the right sales by combining customer insights, business rules, price agreements, pre-orders, transactions, human intution and algorithms.

PERSONALIZATION IN ANY CHANNEL

Capabilty to create engaging experiences across all sales & marketing channels; commerce & corporate sites, e-mails, stores, through sales reps or customer service.

Utilise the dynamic capabilities of the occtoo Experience API to gradually grow into the world of relevant customer experiences, consequently enabling personalizaton adapted for B2B. Finally making it easy enabling the experiences that makes real difference for your customer’s business. Anywhere.

Think big. Start small. Scale fast.

TALK TO SALESEXPLORE BENEFITS

BENEFITS FOR YOUR BUSINESS

Drive sales by optimising the customer experience based on data

In B2B every customer relation has it’s own unique business logic attached to it & each buying persona has personal preferences on brands, product characteristics & support. By making sure you can combine your rich transaction & customer data, the user behaviroual data, the business rules of each individual customer relation to target your marketing content. As a result you will drive sales and boost customer engagement in a B2B environment.

SHORTER SALES CYCLES

Selling more complex products means longer sales processes. Target the right marketing content throughout the customer buying journey and combine insights from any channel to make your sales reps close deals faster.

INCREASED MARGIN THROUGH UP-SELL

Utilise dynamic product recommendations capabilites to boost brands & products that increases your margin and aligns with the business rules in your customer relation.

IMPROVE CUSTOMER LOYALTY

Improve customer satisfaction & recognition by making sure that every customer interaction is engaging & relevant, indepent of it’s online, through a sales rep, in a store & pick-up point. More loyal customer means higher customer lifetime value.

BOOST SPEED OF INNOVATION

Using the headless & API based approach for creating digial solutions will radically cut time to create new types of customer experiences, while you make sure your tech stach is future proof to support changing customer behaviours in B2B.

Are you curios to know more about personalization for B2B?