The newsletter for CX professionals wanting to stay ahead of the digital CX game.
In this newsletter you'll continuously get insights that support you in developing your digital customer experience. We like to see it as a place where customer experience meets tech.
In Fast Forward #14
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Retailers turn to Experience Data to solve the data silo Omnichannel challenge
Creating a true Omnichannel experience is the ultimate goal for digitally advanced retailers. Times are changing and there is a new solution to help you unlock data and deliver your Omnichannel vision.
MQ Marqet digitalize their fitting rooms to provide better in-store experience
Using a screen, customers can scan products and unlock several different functions. Read how this concept has been brought to life using an MVP approach, and how it went from idea to launch in only two months!
How to go Composable without replacing your current tech stack
Composable technology is a game-changer in software development. Here's how you can go Composable without replacing your current tech stack.
Want to be featured or contribute with insights?
If you have a good story or insights that you think would be valuable to CX professionals please reach out to hannah.saunders@occtoo.com
