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In this newsletter you'll continuously get insights that support you in developing your digital customer experience. We like to see it as a place where customer experience meets tech.

Insights to enhance your digital customer experience – Fast Forward #33

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How Nordic Nest connected data in their Composable stack without being overwhelmed with integration

In this video:
  • Pros and cons - The strategic thinking behind Nordic Nest’s Composable approach
  • How they have connected all data in their stack to build digital experiences faster
  • Showcasing a customer service app they’ve built using data from 6 systems/sources. 

3 ways to transition into a Composable state

In this video:

  • How you should view composability
  • 3 different ways to go Composable suitable for different organizations/needs

Occtoo uses a Composable approach to serve data to your commerce

 Our CTO Jimmy Ekbäck explains Occtoo's purpose and how it serves digital teams with the unified data they need to fuel new frontend experiences. 

Want to be featured or contribute with insights?

If you have a good story or insights that you think would be valuable to CX professionals please reach out to veronica.lundberg@occtoo.com