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The newsletter for CX professionals wanting to stay ahead of the digital CX game.

In this newsletter you'll continuously get insights that support you in developing your digital customer experience. We like to see it as a place where customer experience meets tech.

In Fast Forward #12

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Why digitally leading brands are moving their CX data to an Experience state

In this blog, our CX Technologist Larre Ländin explains how to identify what state your data is currently in, and why leading brands are moving to an Experience state that gives them full control.

'We chose Headless because speed and agility are our #1 priority'

We had the opportunity to sit down with Chief Technology Officer, Jacob Rastad, and learn more about his tech philosophy at high growth company Nordic Nest, and take a deep dive in one of their latest initiatives, a customer service application.

3 Challenges solved with an Experience Data Platform

In this article, we'll walk you through some very concrete challenges companies have solved by using Occtoo's Experience Data Platform. 

Want to be featured or contribute with insights?

If you have a good story or insights that you think would be valuable to CX professionals please reach out to hannah.saunders@occtoo.com