omnichannel

Finally data can flow seamlessly across channels in real-time

Leading retailers have found a way to access and re-use data across channels to overcome the major omnichannel headache

Retailers turn to Experience Data to solve the data silo omnichannel challenge

With Occtoo's Experience Data Platform digital teams can select the content, context and customer data they need when delivering a new digital experience.
Unlock data and speed up delivery of your Omnichannel customer experience today!

1. Connect and re-use data across channels

With an Experience Data Platform you can access, re-use and share all necessary data between channels that is needed to create a true omnichannel experience. Assets are made available through a real-time globally scalable API to a developer to build the frontend experience. And behavioural data is funnelled back into the Experience Data Platform and enhances your intelligence about the customer.

2. Drive loyalty and conversion by creating a better experience in your own digital destinations

Use your data to increase relevance for customers. Just being able to connect your product data to your customer data to build relevance in your digital sales channels will do wonders for your conversion rates and sales. With an Experience Data Platform this becomes an easy task.
You will be able to combine 1st party customer data from your loyalty program with your product content to tailor product text to specific segments or use a specific set of images. 

3. Quickly and easily launch a new channel/concept/feature

In a fast-moving world you simply cannot afford an initiative that takes 6-18 months to launch. With Occtoo’s Experience Data Platform, global luxury brand Cartier managed to build a first version of an in-store mobile app to support their sales associates in just 30 days! Having the necessary data and content instantly available in an easy “pick and choose” format means it’s only creativity that sets the boundaries, not data access and setup, of what can be built.

Unleashing instant access to data and content that is connected across channels has been a game-changer for our omnichannel execution. We see great improvement in the customer experience and can deliver new initiatives faster

Mattias Liljenberg, Head of E-commerce

MQ Marqet

Enhance your omnichannel experience by using Occtoo’s Experience Data Platform

With purpose-built APIs you can quickly begin to build applications that scale globally in milliseconds and deliver an unrivalled Omnichannel experience to your customers.

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What does turning enterprise data into experience data mean?

Turning enterprise data into experience data involves unifying data silos (ERP, PIM, CRM, etc.) and combining them with digital behavioral and contextual data. Occtoo facilitates this process, providing instant access to data without coding skills, enabling fast and seamless experience creation.

Why is the current system landscape a hindrance to an excellent omnichannel experience

The existing system landscape involves deploying specific platforms for each channel, leading to a fragmented data landscape. Data locked in silos limits creativity in developing new experiences, and each digital initiative often turns into an integration project.

How does Occtoo enable easy reuse and repurposing of data across channels?

Occtoo allows the creation of Experience APIs with a click for each new project, providing the exact data needed for specific frontend and experience initiatives. This approach is essential as the number of channels and screens continues to grow exponentially.

Occtoo solves the data silo omnichannel challenge

The Experience Data Platform gives you access to connected data and content for your next level omnichannel execution
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Retailers turn to Experience Data to solve the data silo omnichannel challenge

Yesterday you needed a mobile app, today you need a personalised website, and there is an ever-growing demand for self-service screens and other digital tools. You need to set yourself up for quick adaptation to new market demands so you can build experiences both at speed and scale to be ready for whatever the world throws at you.
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