Digital innovation

Nordic Nest ties all data together in Occtoo's Experience Data Platform

If you are building a Composable Stack you need Occtoo's Experience Data Platform to tie all data from different systems together

Jacob Rastad, CTO

Nordic Nest

How Occtoo's Experience Data Platform has enabled Nordic Nest

With the help of Occtoo, Nordic Nest were able to quickly unify all customer data from all sources, such as customer service portal, order management system and ERP. They could then combine the data into one unified view and create an Occtoo Experience API that fuels the data into the frontend in their custom app. 

Occtoo Experience API fuels the frontend with data in milliseconds making it a seamless experience for their team members when they service customers.

At Nordic Nest our speed and agility are our main success factor, our technical choices are always made to support that.

The biggest issue of the Headless approach is that data is scattered across different systems. Nordic Nest solved that by using Occtoo to tie all this data together in a very easy manner. 

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We are using Occtoo's Experience Data Platform to tie all data from our Composable stack together. It's has improved our speed of execution when launching new digital initiatives and really become a game-changer for us!

Jacob Rastad, Chief Technology Officer

Nordic Nest

A unified view of the customer

Nordic Nest's customer service app for improved customer experience was developed to equip team members with instant and unified information about customers and their orders. All data needed from 5 different sources and about 15 systems (customer service portal, order management system, ERP and more) through one single user interface that’s made with React.

Occtoo is an important piece of the puzzle for our continued growth journey, as we need to become better at using the existing data we have about the customer to build an even better experience

Bank Bergström, Chief Executive Officer

Nordic Nest

Ready to see Occtoo Experience Data Platform in action?