Digital CX Knowledge Hub
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Knowledge videos
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Getting started with Composable
In this webcast Jimmy Ekbäck, CTO, will share foundational knowledge to support you in moving into Composable. He will highlight success factors and risks that are easy to avoid so your transition will run as smooth as possible.
3 ways to transition into a Composable state
Jimmy Ekbäck, CTO, shares concrete advice to help you go Composable in the way that fits your organization the best
How Nordic Nest connected data in their Composable stack without being overwhelmed with integration
Jacob will give you the background scope on how he managed to make their Composable stack complete, enabling his team to focus more time on shipping relevant initiatives to the market
How to overcome the cross-channel integration challenge
The biggest problem with building an omnichannel experience the traditional way is that data cannot flow seamlessly across channels in real-time, because the technology stack is dated and built-in silos. Learn how to overcome this challenge.
3-step recipe to faster CX projects
With more tools needed to support the customer journey than ever before, there are now better ways to unlock, combine and share rich data for your different apps and interfaces. In this short webinar you will learn how to build digital experiences 4x faster!
How to use your data to build unified customer experiences
In this video we'll uncover how you can build the right digital capabilities to keep up and innovate your customer experience through your chosen touch points in the pace needed!
How to build unified experiences 4x faster
To create a relevant experience for your customers it’s the combination of customer, content and context data that creates the magic! In this webinar you will learn how you can build digital experiences without spending months on data integration.
Build digital experiences with speed and at scale with Experience APIs
In this video you'll learn how purpose-built APIs for every frontend will speed up your app development, how you can offer a more relevant customer experience at scale with this approach and how you can re-use and re-purpose data across channels and screens
Reimagine your CX stack and launch digital experiences at rapid speed
What's the next secret trick for forward thinking Digital Officers who want to tune up their CX work? It's unified data and real-time Experience APIs. We'll tell you all about it in this webinar
How luxury brands can build digital experiences 4x faster
You will learn there's a new and easier way of building digital experiences and apps and share how you can spend more of your time and budget on improving the customer experience instead of data integration.
Share content with partners with ease
Locating and sharing the right product and campaign content with your retailers drives hours of manual work for your team. With increased sales channels popping up, learn how you can scale while supporting your team in the most efficient way
Product videos
What is Occtoo and how does it work?
In this video, our CTO Jimmy Ekbäck gives you a brief introduction to how Occtoo's Experience Data Platform works.
Introducing the Occtoo Studio
In this 4 minute video our CX Technologist, Larre Ländin, gives you a brief introduction to how the Occtoo Studio works.
How does Occtoo help Developers and Architects build frontends?
In this video, our CTO Jimmy Ekbäck gives you a brief introduction to how Occtoo helps Architects and Developers deliver data to frontend experiences.
How does Occtoo help you switch to a Composable way of building your eCommerce?
In this video, our CTO Jimmy Ekbäck explains Occtoo's purpose and how it serves digital teams with the unified data they need to fuel new frontend experiences