The Customer Experience Agency (TCXA) is now partnering with Occtoo to facilitate and empower mutual clients in delivering meaningful, relevant and personalized digital customer experiences at lightning speed. TCXA is a CX agency that focuses on creating comprehensive customer experiences that adapt to both user needs and the surrounding environment, ensuring ongoing relevance. The agency provides a range of services including customer research, mapping customer journeys, developing customer experience strategies, designing and implementing CX solutions, as well as measuring and optimizing customer experiences. TCXA serves various industries such as hospitality, retail, manufacturing, finance, automotive, and more.

With this new partnership, Occtoo’s Experience Data Platform will become a new addition in their CX technologies suite to offer customers with an easy and efficient way of seamlessly collecting, connecting and activating data thus streamlining the process of constructing impactful digital customer experiences for mutual clients.

Occtoo’s cloud-native Experience Data Platform empowers digital teams to craft and deliver digital experiences/applications swiftly by easily unifying content with customer and context data into unique datasets that’s made available by real-time APIs to any frontend or channel. By significantly reducing time to market for new experiences, digital teams are empowered to shift their focus from data integration to creative initiatives, thus driving innovation and efficiency.

The two companies are collaborating under their mutual vision of paving the way for their joint clients to unlock and achieve extraordinary success in the digital landscape. Through this partnership, Occtoo and TCXA plan to empower their shared clients in creating lightning-fast digital customer experiences that drive remarkable outcomes thus unleashing the digital CX potential for generating amplified revenue, heightened customer satisfaction, elevated brand reputation, and brand loyalty.

“We're beyond excited to share that TCXA has teamed up with Occtoo, an innovative leader in the Experience Data Platform sector! 🤝 This partnership with Occtoo is set to supercharge our mission, delivering exceptional, relevant experiences across all channels.” — Enzo Nalis - Co-founder & Head of Innovation - The Customer Experience Agency (TCXA)

“We are thrilled to announce our partnership with TCXA, a leader in end-to-end customer experiences. Their exceptional knowledge, expertise, and track record of delivering impactful CX initiatives for clients align perfectly with our goals. By integrating Occtoo's Experience Data Platform that empowers clients to rapidly build digital customer experiences, with TCXA's comprehensive offerings, the two companies are together poised to deliver unparalleled value to our joint customers, revolutionizing the way they engage and delight their audiences” – Tim Bon, Partner Director, Occtoo.

Partner with Occtoo

About Occtoo

Occtoo is an Experience Data Platform used by digital teams at retailers and brands such as Cartier, Fjällräven and Nordic Nest to build unified relevant digital experiences and applications at rapid speed. Occtoo’s cloud-native SaaS platform makes it easy to access and unify enterprise data from backend systems such as CRM, ERP, PIM, etc. and combine it with behavioral and contextual data from digital destinations to create relevant digital experiences that can be deployed in any channel or frontend through scalable real-time APIs. Occtoo was founded in 2019 and is MACH certified by the MACH Alliance.

About TCXA

TCXA is a Customer Service agency with a mission to design total customer experiences that are responsive to the user and the environment, able to shape-shift and renew themselves to remain relevant. We put service at the heart of marketing and customer experience.


Contact information

For further inquiries contact Katarina Nilsson, CMO at Occtoo,