Insights from the Occtoo team
Did you know that B2B customer-experience index ratings significantly lag behind those of retail customers? B2C companies typically score in the 65 to 85 percent range, while B2B companies average...
Today’s fast-paced and dynamic digital landscape demands more than just meeting customer expectations from companies. To truly wow customers and win their loyalty, it is crucial that companies exceed...
Who can deny the value of data in the dynamic digital world that we live in? Data is being collected at every point of transaction and the amount of information collected today by businesses is far...
Digital Product Passport (DPP) is a major change and will have a huge impact on your business, and how you manage it will all come down to your ability to unify and activate data. This will not be...